Hot/Cold Therapy Frequently Asked Questions
Have a question?
Please see below for answers to common questions from customers. You can always reach out to us as well at 800-763-8423 or email us at polar@polarproducts.com
Cold Therapy
How long does the cooling effect last for Soft Ice® Products?
The Soft Ice® Packs deliver comfortable cooling for up to 1 hour.
Please note: cooling times are estimates and will vary depending on climate, body metabolism and activity.
Heat Therapy
How long do I heat the Soft Ice® Pack?
Microwave Method (Recommended): Place pack flat in the microwave and heat on the lowest setting for 30 seconds. Gently press the pack to distribute heat evenly throughout, then repeat in 30-second intervals if additional warmth is needed for heat therapy.
Stovetop Method: Boil water in a pot, then remove from heat. Place the therapy pack in the hot water for 5 minutes. Important: Do not boil the pack directly. This will damage the material.
How long does the heating effect last for Moist Heat Products?
The Thera-Temp® Moist Heat Wrap deliver therapeutic moist heat for approximately 20 minutes.
Please note: heating times are estimates and will vary depending on climate, body metabolism and activity.