Soft Ice® Hot & Cold Therapy Neck & Head Wrap
Description
Our Soft Ice® Neck & Head is designed to deliver comfortable, targeted hot or cold therapy to these key areas. The wrap provides a snug, supportive fit that lets you relax or move freely during treatment. Ideal for soothing aches, reducing swelling, and supporting recovery where you need it most.
One (1) Insulated Plush Wrap | Three (3) 3" x 8" Soft Ice® Packs
Spending Benefit: This product is eligible for FSA/HSA
Soft Ice® Hot & Cold Therapy Neck & Head Wrap
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Soft Ice® Therapy Packs
Experience superior hot and cold therapy with Soft Ice® Therapy Packs. Our patented formula delivers deep-penetrating relief to injured joints, ligaments, and muscles while staying flexible and comfortable straight from the freezer. These reusable, non-toxic therapy packs feature an all-natural, recycled, and biodegradable formula.
Dual-Purpose Comfort
Soft Ice® transfers heat out of the injured area for more effective pain relief and inflammation reduction. Microwave-safe for heat therapy, our packs maintain their consistency when heated and won't turn to liquid. Perfect for treating sports injuries, post-surgical recovery, arthritis pain, and chronic inflammation.
Lightweight & Comfortable Design
Our universal design compression therapy wraps deliver maximum cold or hot therapy with gentle, adjustable compression to the desired body part. The soft cotton backing absorbs moisture and protects the skin, while the insulated outer fabric directs therapeutic cold or heat exactly where you need it.
Hands-Free Therapy
No need to hold the pack in place! Just position the wrap over your targeted area and secure with the convenient elastic and Velcro® belt for a snug, comfortable fit. These therapy wraps hold reusable Soft Ice® Packs comfortably on specific body locations while still allowing freedom of movement, so you can rest, work, or move around during treatment.
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Instructions
This soft, cotton-backed wrap provides relief from bruises, bumps, cuts, scrapes, muscle aches, swelling, insect bites, chronic pain, and post-surgery recovery. Simply store your Soft Ice® pack in the freezer, remove when needed, and insert directly into the wrap. Position the wrap over your targeted area and secure with the convenient elastic and Velcro® belt.
Treatment Guidelines:
For acute injuries, use cold therapy during the first 48 hours, then alternate with moist heat after swelling goes down. Doctors typically recommend applying therapy for 20 minutes at a time with 20-minute breaks between applications.
Safety & Precautions
Always use a cover, compression wrap or cloth to protect skin from burns or frostbite.
Warranty
One year warranty against any defects in materials and/or workmanship. We will repair or replace, at Polar’s sole discretion, within that timeframe. Contact us at 800-763-8423 or email polar@polarproducts.com.
Shipping & Returns
SHIPPING
Once I place my order, how quickly is it processed and when does it ship?
Orders placed before 12 noon EST, Monday through Friday, typically ship the same day. Orders placed after noon, will ship the next business day. If an order requires more than two days before shipping, we will notify you via phone or email regarding the delay.
Click here for full Shipping Policies
RETURNS
Products may be returned within 30 days of receipt, provided they are in unused, original condition and include all components and packaging. Approved returns are subject to a 10% fee (to cover disassembly, inspection, and restocking). Shipping charges are non-refundable.
Frequently Asked Questions
How long do I heat the Soft Ice® Pack?
Microwave Method (Recommended):
Place pack flat in the microwave and heat on the lowest setting for 30 seconds. Gently press the pack to distribute heat evenly throughout, then repeat in 30-second intervals if additional warmth is needed for heat therapy.
Stovetop Method:
Boil water in a pot, then remove from heat. Place the therapy pack in the hot water for 5 minutes. Important: Do not boil the pack directly. This will damage the material.
How long does the cooling effect last?
The Soft Ice® Packs deliver comfortable cooling for up to 1 hour.
Please note: cooling times are estimates and will vary depending on climate, body metabolism and activity.
Use this around my head for headaches.
This Neck/Head Wrap is great when you are outside or inside. It keeps you cool and comfortable. I bring it when I am sitting at the park and my Husband takes it outside when he is doing yard work. I recommend this to everyone.
Note from Polar: Hi Barbara, thank
you for your feedback. We manufacture two
types of packs: Soft Ice® hot/cold packs for therapy and Kool Max® cooling packs for body cooling. Although the Soft Ice® wrap you purchased is intended for cold therapy, not cooling the body, I am happy to hear that you are enjoying it! If you need packs for your wrap that will stay frozen longer for additional cooling relief, we offer a set of three 3" x 9" Kool Max® packsthat freeze solid and will also work with your neck wrap. (They are sold with the Kool Max® Neck Wrap that is designed for body cooling.) Thank you for your business!
I am very disappointed in the the neck wrap. I am very intolerant of the heat & was very hopeful this would help. It was cold for only 1/2 hr, I will not recommend it to anyone.
Note from Polar: Hi Mary, thank
you for your feedback. I think that there
is some confusion with the product you ordered. We are the manufacturers
of body cooling wraps as well as hot/cold therapy wraps. We make two
types of packs: Soft Ice® hot/cold packs for therapy and Kool Max® cooling packs for body cooling. The Soft Ice® Neck Wrap you purchased is designed for cold therapy for pain relief, not body
cooling. The packs stay soft and flexible for comfortable cold therapy
for acute and chronic pain (ex: arthritis, migraines, etc.) Many doctors
recommend that cold therapy sessions not last longer than a half hour. If you're looking for body cooling, you would be much happier with our Kool Max® Neck Wrap. The packs freeze solid for cooling relief up to two hours. Both wraps are the
same; it is simply the packs which are different (Soft Ice® packs freeze
soft; Kool Max® packs freeze solid). We would be happy to exchange your
Soft Ice® packs for a set of three 3" x 9" Kool Max® packs for your neck wrap. If we can be of further assistance please
contact us at [****]. Thank you for your business!
I was given one of these by the MS society shortly after I was diagnosed. That was 11 years ago and I just reordered one . I use this a LOT but not around my neck, I use it around my head when I get to warm or when I have a bad headache.