Polar Active Ice® 3.0 Face Cold Therapy System
Description
The Active Ice® 3.0 Face Cold Therapy System is a professional-grade cold therapy system built specifically for upper facial pain relief. Whether you're recovering from surgery, managing chronic pain, or returning from an injury, this system delivers consistent, controlled, drug-free pain relief so you can focus on healing. The mask-style therapy pad provides targeted cold therapy to the eyes and forehead, making it an ideal solution for one of the body's most delicate and sensitive areas. A Skull Cap Accessory is included as a barrier to protect bare skin. Often recommended by doctors and surgeons for facial surgery recovery and post-surgical pain management.
One (1) 9-Quart Cooling Reservoir | One (1) Face Therapy Pad | One (1) Skull Cap Accessory | One (1) High-Efficiency Pump | One (1) Programmable Timer & Adjustable Temperature Flow Control | One (1) 12-Volt DC Power Supply
Government Contract: This product is available under contract number GSA-36F79723D0207
Spending Benefit: This product is eligible for FSA/HSA
Polar Active Ice® 3.0 Face Cold Therapy System
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Targeted Cold Therapy
The ergonomically designed upper facial therapy mask wraps securely around the eyes and forehead with elastic and Velcro® straps, delivering steady, drug-free pain relief directly where you need it most. The mask-style design targets around the eye area and forehead while the insulated outer fabric directs maximum cold therapy to the treatment area, providing gentle compression for comfortable, effective treatment. High-flow, dry, quick-disconnect couplings allow for freedom of movement when needed. Durable insulated tubing ensures smooth water flow, so unlike traditional ice packs that warm up quickly and slip out of place, the Active Ice® 3.0 circulates cold water continuously for hours, often through the night.
Please Note: Shown is image of Face Cold Therapy Pad without Skull Cap. A Skull Cap Accessory is included as a barrier to protect the skin
Personalized Cooling at Your Fingertips
Our patent-pending timer allows you to set custom cold therapy "on" and "off" duration cycles per your healthcare provider's instruction — a critical safety feature!
Choose from 4 coldness levels depending on your comfort and desire, and rest easy knowing the convenient on/off button eliminates any potential danger from fumbling in the dark to plug in or unplug your system.
Long-Lasting Cooling
One of the largest cooling reservoirs in the industry, available in a 9-quart or 16-quart size. The 9-quart holds up to six standard size 500 ml frozen water bottles while the 16-quart holds up to twelve — twice the capacity of our biggest competitors — so you get twice the cold therapy before needing a refill.
Frozen water bottles are a reusable, convenient alternative to ice that can be easily swapped out with a fresh set from the freezer once thawed, eliminating the need to drain melted water and making life easier for caregivers too. The hinged lid snaps firmly in place to keep everything sealed and mess-free. Simply add ice or frozen water bottles and you're ready to go.
Quiet Yet Powerful Performance
The whisper-quiet, high-efficiency pump continuously circulates cold water throughout the therapy pad, delivering steady, effective cold therapy without noise or interruption. Powerful enough to keep cold water flowing for hours, yet quiet enough to run through the night without disturbing your sleep.
Accessories
Terms & Conditions
The following must be read before purchasing the Active Ice® 3.0 Cold Therapy System.
I am currently under the treatment of a physician who has prescribed or recommended a water-circulating cold therapy system, such as the Polar Active Ice® System. I agree to read and use this product in accordance with all instructions, warnings and cautions in the Active Ice® Instruction Manual and/or the instructions given to me by my treating physician. Cryotherapy should not be used by persons with Raynauds, Diabetes or other vasospastic disease, cold hypersensitivity, or compromised local circulation. Always consult with your healthcare provider. I acknowledge that I will assume all responsibility for the use/misuse of this cold therapy product. I will contact my physician immediately in the case of any untoward reactions caused by use of this system. I will contact my physician immediately in the case of any negative reactions caused by use of this system. I will not use this system if I am Diabetic or suffer from poor circulation or neuropathic (nerve) disorders.
Due to health and hygiene regulations, all Active Ice® 3.0 Cold Therapy Systems and parts that are used and/or have had water circulated through them are non-returnable. Brand new systems can be returned with a 15% restocking fee. Please see our warranty below for more information.
Instructions
View Active Ice® Manual
- Fill the Cooling Reservoir with clean, cold water to the fill line.
- Add ice or, for even easier use, frozen standard-size water bottles.
- Connect your Therapy Pad using the quick-disconnect Couplings.
- Place the system where it will be used and plug it into a nearby outlet.
- Connect the Programmable Timer and Temperature Flow Control to the Power Supply and the Reservoir.
- Push the center button of the Programmable Timer and Temperature Flow Control to turn the system on. This will begin the preprogrammed timer cycle. You can then customize your temperature flow settings and timer per your healthcare provider’s directions in regards to treatment time, “on” and “off” cycles, and skin inspection.
Specifications
Face Therapy Pad
- 8.5" x 10.5" with two (2) attached elastic & velcro® belts
- TPU: 100% Thermoplastic Polyurethanes
- Velcro fabric: 100% Polyester Yarn
- Foam tubing: 100% Synthetic Rubber
- Skull Cap Accessory included
9-Quart Cooling Reservoir
- 11.5" x 9.5" x 8.5"
- Weighs 5.5 lbs. (without ice or water in the reservoir)
- Programmable Timer & Temperature Flow Control (Patent-Pending)
- Timer cord is 32" from cooling reservoir to remote and 18.5" from remote to plug-in with power supply (50.5" total)
- 5 feet of attached insulated tubing
- 120/240 VAC, 50/60 Hz Adapter converting to 12 VDC, 1.5amp for Active Ice® System operation
OR
16-Quart Cooling Reservoir
- 13" x 17" x 14.5"
- Weighs 7.75 lbs. (without ice or water in the reservoir)
- Retractable handle and wheels for easy portability
- Programmable Timer & Temperature Flow Control (Patent-Pending)
- Timer cord is 32" from cooling reservoir to remote and 18.5" from remote to plug-in with power supply (50.5" total)
- 5 feet of attached insulated tubing
- 120/240 VAC, 50/60 Hz Adapter converting to 12 VDC, 1.5amp for Active Ice® System operation
Safety & Precautions
- The Active Ice® 3.0 System can be cold enough, under certain conditions, to injure the skin.
- Consult a healthcare practitioner prior to use. Provide a complete medical history, specifically any reactions to the cold.
- Certain medical conditions may be more susceptible to cold-related injuries. Ask your practitioner about any potential adverse reactions.
- Caution: use of cold therapy by children, diabetics, incapacitated patients, and those with poor circulation or special skin conditions should be carefully supervised by a medical professional.
- Use only as prescribed by a licensed healthcare practitioner and follow all of his or her instructions regarding the frequency and duration of cold therapy, proper temperature, how and when to check the skin, and length of treatment.
- Completely read and follow all included Operation Instructions, Warnings, and Cautions before using the Active Ice® 3.0 System.
- A Skull Cap is included as a breathable barrier between the Face Therapy Pad and bare skin, providing protection and comfort during treatment.
Warranty
One year warranty against any defects in materials and/or workmanship. We will repair or replace, at Polar’s sole discretion, within that timeframe. Contact us at 800-763-8423 or email polar@polarproducts.com.
Shipping & Returns
SHIPPING
Once I place my order, how quickly is it processed and when does it ship?
Orders placed before 12 noon EST, Monday through Friday, typically ship the same day. Orders placed after noon, will ship the next business day. If an order requires more than two days before shipping, we will notify you via phone or email regarding the delay.
Click here for full Shipping Policies
RETURNS
Products may be returned within 30 days of receipt, provided they are in unused, original condition and include all components and packaging. Approved returns are subject to a 10% fee (to cover disassembly, inspection, and restocking). Shipping charges are non-refundable.
Frequently Asked Questions
What’s the difference between the 9-QT and 16-QT Active Ice® Cold Therapy Machine?
Both systems work the same and include the same features, therapy pads, and programmable controls.The main difference is size and cooling time:9-QT: More compact with a flip carry handle, ideal when space and weight matter.16-QT: Larger cooling reservoir holds twice as many frozen water bottles, delivering about twice the cold therapy time between changes. Includes a retractable handle and wheels for easier transport.
How long does the cooling effect last with the Active Ice® Cold Therapy Machine?
Cooling time can vary based on several factors, but many customers report 6–8 hours of cooling with the 9-quart system. The 16-quart system typically provides 12–16 hours between ice changes.Several things affect how long the cooling lasts:
Body Heat: Everyone generates different levels of body heat. As the system pulls heat away from the treated area, the ice or frozen bottles will melt. This is a sign the therapy is working.
Cycle Time: Longer therapy sessions will require more frequent ice or bottle changes. Always follow your healthcare provider’s recommended therapy schedule.
Cooling Setting: Higher flow settings (1–4) deliver colder therapy but use ice faster. Lower settings help extend cooling time.
Type of Ice Used: Frozen water bottles last significantly longer than loose ice. That’s why Active Ice® Systems are designed to hold standard 16 oz frozen water bottles, creating a larger, longer-lasting cooling source than traditional ice.
Is the Active Ice® Cold Therapy Machine suitable for post-surgical recovery?
Yes. The Active Ice® Cold Therapy System is commonly used for post-surgical recovery, post-injury care, and general pain management. It delivers consistent, localized cold therapy to help reduce swelling, calm inflammation, minimize muscle spasms, and provide drug-free pain relief. With a variety of therapy pad options for different body parts, it can support recovery for a wide range of needs.
How does the Polar Active Ice® Cold Therapy Machine help with recovery?
Our systems deliver consistent cold therapy with gentle compression while the insulated outer fabric helps direct maximum cooling to the targeted area. Cold therapy works by slowing blood flow to the injury, which may help reduce swelling, minimize muscle spasms, and support the body’s natural recovery process. All with effective, drug-free pain relief.
Why Should I Choose the Active Ice® Cold Therapy Machine?
Family-owned and operated small business based in Ohio, USA Designed, engineered, and assembled in the USA for quality you can trust Dedicated, on-site customer service team — we answer our phones!Manufacturing, engineering, and operations all handled in-house Programmable timer and adjustable flow control with 4 coldness levels. Set custom on and off therapy cycles per your healthcare provider's instructions — a critical safety feature Large cooling reservoir designed to hold frozen 16.9 oz water bottles instead of ice for longer-lasting cold, reusability, and no draining melted ice water
Are Active Ice® Therapy Pads interchangeable between body parts?
Yes. All Active Ice® Therapy Pads are designed to work with the same control unit. If you already own an Active Ice® System, you don't need a whole new setup to treat a different area, just purchase a separate Therapy Pad. Click here to view all Therapy Pad Options.
I had extensive surgery on my nose. I was leery to buy it because I didn’t see many reviews for the face mask. Anyways, I went ahead and purchased it in case I experienced a lot of swelling. I almost returned it because I thought the swelling wasn’t "too bad” and I could just use regular ice packs. My husband insisted I keep it and use it. I cannot convey how much this has been a game changer in how quickly I have healed and my comfort level! I would give this my highest recommendation! This would also be fantastic for kids with wisdoms teeth surgery. In addition, as my husband and I age and have other aches and pains I can add other pads ongoing with our needs. I just bought the elbow accessory for his tennis elbow. The communication with the company was also outstanding!
I have been fighting migraines for over 30 years. Using ice packs on my head is about the only thing that gives me any sort of relief but it has been expensive to keep an instant supply of ice packs along with freezer space and the fact they don’t stay cold very long. When I came across Polar Products on the internet I knew I had to give them a try. I don’t miss the ice packs. Their system supplies a colder relief for a much longer time with a comfort feel that ice packs cannot deliver.
In addition to having great products, their customer service is unmatched! In today’s world, products are cheaply made and customer service is terrible. Most companies make it impossible to find a way to contact them and if you are lucky enough to find a way to contact them it takes days to hear back from them. Sometimes you never get a response back. I reached out to Polar Products customer service today and I received a response within a few minutes along with a resolution. I didn’t have to go back and forth with them or fill out any forms or beg for help. They simply responded back quickly expressing their apologies for my issues and included that they would be sending me a replacement for the part I was having an issue with. A couple minutes later I received a notice from FedEx that the part was on its way to me.
Thank you for the personal, friendly, prompt customer service!!! It is nice to know there are still people and companies that care about their customers.