Polar Active Ice® 3.0 Broad Coverage Shoulder & Upper Arm Cold Therapy System
Description
The Active Ice® 3.0 Broad Shoulder Cold Therapy System is a professional-grade cold therapy system built specifically for shoulder pain relief. Whether you're recovering from surgery, managing chronic pain, or returning from an injury, this system delivers consistent, controlled, drug-free pain relief to the entire shoulder so you can focus on healing. The broad shoulder therapy pad wraps completely around the shoulder, ensuring no area goes untreated. Often recommended by doctors and physical therapists for rotator cuff surgery, shoulder replacement, and shoulder injury recovery.
One (1) 9-Quart Cooling Reservoir | One Shoulder& Upper Arm Therapy Pad | Three (3) Elastic & Velcro® Belts | One (1) High-efficiency pump | One (1) Programmable Timer & Adjustable Temperature Flow Control |One (1) 12-volt DC power supply
Government Contract: This product is available under contract number GSA-36F79723D0207
Spending Benefit: This product is eligible for FSA/HSA
Polar Active Ice® 3.0 Broad Coverage Shoulder & Upper Arm Cold Therapy System
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Broad-Coverage Cold Therapy
The ergonomically designed broad coverage shoulder therapy pad wraps securely around your shoulder and upper arm with elastic and Velcro® belts, delivering steady, drug-free pain relief directly where you need it most. Fits either the right or left shoulder and is well-suited for average to large shoulders. The insulated outer fabric directs maximum cold therapy to the target area while providing gentle compression for comfortable, effective treatment.
High-flow, dry, quick-disconnect couplings allow for freedom of movement when needed. Durable insulated tubing ensures smooth water flow, so unlike traditional ice packs that warm up quickly and slip out of place, the Active Ice® 3.0 circulates cold water continuously for hours, often through the night.
Personalized Cooling at Your Fingertips
Our patent-pending timer allows you to set custom cold therapy "on" and "off" duration cycles per your healthcare provider's instruction — a critical safety feature!
Choose from 4 coldness levels depending on your comfort and desire, and rest easy knowing the convenient on/off button eliminates any potential danger from fumbling in the dark to plug in or unplug your system.
Long-Lasting Cooling
One of the largest cooling reservoirs in the industry, available in a 9-quart or 16-quart size. The 9-quart holds up to six standard size 500 ml frozen water bottles while the 16-quart holds up to twelve — twice the capacity of our biggest competitors — so you get twice the cold therapy before needing a refill.
Frozen water bottles are a reusable, convenient alternative to ice that can be easily swapped out with a fresh set from the freezer once thawed, eliminating the need to drain melted water and making life easier for caregivers too. The hinged lid snaps firmly in place to keep everything sealed and mess-free. Simply add ice or frozen water bottles and you're ready to go.
Quiet Yet Powerful Performance
The whisper-quiet, high-efficiency pump continuously circulates cold water throughout the therapy pad, delivering steady, effective cold therapy without noise or interruption. Powerful enough to keep cold water flowing for hours, yet quiet enough to run through the night without disturbing your sleep.
Accessories
Terms & Conditions
The following must be read before purchasing the Active Ice® 3.0 Cold Therapy System.
I am currently under the treatment of a physician who has prescribed or recommended a water-circulating cold therapy system, such as the Polar Active Ice® System. I agree to read and use this product in accordance with all instructions, warnings and cautions in the Active Ice® Instruction Manual and/or the instructions given to me by my treating physician. Cryotherapy should not be used by persons with Raynauds, Diabetes or other vasospastic disease, cold hypersensitivity, or compromised local circulation. Always consult with your healthcare provider. I acknowledge that I will assume all responsibility for the use/misuse of this cold therapy product. I will contact my physician immediately in the case of any untoward reactions caused by use of this system. I will contact my physician immediately in the case of any negative reactions caused by use of this system. I will not use this system if I am Diabetic or suffer from poor circulation or neuropathic (nerve) disorders.
Due to health and hygiene regulations, all Active Ice® 3.0 Cold Therapy Systems and parts that are used and/or have had water circulated through them are non-returnable. Brand new systems can be returned with a 15% restocking fee. Please see our warranty below for more information.
Instructions
View Active Ice® Manual
- Fill the Cooling Reservoir with clean, cold water to the fill line.
- Add ice or, for even easier use, frozen standard-size water bottles.
- Connect your Therapy Pad using the quick-disconnect Couplings.
- Place the system where it will be used and plug it into a nearby outlet.
- Connect the Programmable Timer and Temperature Flow Control to the Power Supply and the Reservoir.
- Push the center button of the Programmable Timer and Temperature Flow Control to turn the system on. This will begin the preprogrammed timer cycle. You can then customize your temperature flow settings and timer per your healthcare provider’s directions in regards to treatment time, “on” and “off” cycles, and skin inspection.
Specifications
Broad Shoulder Therapy Pad
- 19" x 7.5" upper and 12" x 4.5" lower therapy pad with three (3) attached elastic belts
- TPU: 100% Thermoplastic Polyurethanes
- Velcro fabric: 100% Polyester Yarn
- Foam tubing: 100% Synthetic Rubber
9-Quart Cooling Reservoir
- 11.5" x 9.5" x 8.5"
- Weighs 5.5 lbs. (without ice or water in the reservoir)
- Programmable Timer & Temperature Flow Control (Patent-Pending)
- Timer cord is 32" from cooling reservoir to remote and 18.5" from remote to plug-in with power supply (50.5" total)
- 5 feet of attached insulated tubing
- 120/240 VAC, 50/60 Hz Adapter converting to 12 VDC, 1.5amp for Active Ice® System operation
OR
16-Quart Cooling Reservoir
- 13" x 17" x 14.5"
- Weighs 7.75 lbs. (without ice or water in the reservoir)
- Retractable handle and wheels for easy portability
- Programmable Timer & Temperature Flow Control (Patent-Pending)
- Timer cord is 32" from cooling reservoir to remote and 18.5" from remote to plug-in with power supply (50.5" total)
- 5 feet of attached insulated tubing
- 120/240 VAC, 50/60 Hz Adapter converting to 12 VDC, 1.5amp for Active Ice® System operation
Safety & Precautions
- The Active Ice® 3.0 System can be cold enough, under certain conditions, to injure the skin.
- Always use an insulation barrier, such as a thin cloth, towel, or clothing, between the therapy pad and the skin.
- Consult a healthcare practitioner prior to use. Provide a complete medical history, specifically any reactions to the cold.
- Certain medical conditions may be more susceptible to cold-related injuries. Ask your practitioner about any potential adverse reactions.
- Caution: use of cold therapy by children, diabetics, incapacitated patients, and those with poor circulation or special skin conditions should be carefully supervised by a medical professional.
- Use only as prescribed by a licensed healthcare practitioner and follow all of his or her instructions regarding the frequency and duration of cold therapy, proper temperature, how and when to check the skin, and length of treatment.
- Completely read and follow all included Operation Instructions, Warnings, and Cautions before using the Active Ice® 3.0 System.
Warranty
One year warranty against any defects in materials and/or workmanship. We will repair or replace, at Polar’s sole discretion, within that timeframe. Contact us at 800-763-8423 or email polar@polarproducts.com.
Shipping & Returns
SHIPPING
Once I place my order, how quickly is it processed and when does it ship?
Orders placed before 12 noon EST, Monday through Friday, typically ship the same day. Orders placed after noon, will ship the next business day. If an order requires more than two days before shipping, we will notify you via phone or email regarding the delay.
Click here for full Shipping Policies
RETURNS
Products may be returned within 30 days of receipt, provided they are in unused, original condition and include all components and packaging. Approved returns are subject to a 10% fee (to cover disassembly, inspection, and restocking). Shipping charges are non-refundable.
Frequently Asked Questions
What’s the difference between the 9-QT and 16-QT Active Ice® Cold Therapy Machine?
Both systems work the same and include the same features, therapy pads, and programmable controls.The main difference is size and cooling time:9-QT: More compact with a flip carry handle, ideal when space and weight matter.16-QT: Larger cooling reservoir holds twice as many frozen water bottles, delivering about twice the cold therapy time between changes. Includes a retractable handle and wheels for easier transport.
How long does the cooling effect last with the Active Ice® Cold Therapy Machine?
Cooling time can vary based on several factors, but many customers report 6–8 hours of cooling with the 9-quart system. The 16-quart system typically provides 12–16 hours between ice changes.Several things affect how long the cooling lasts:
Body Heat: Everyone generates different levels of body heat. As the system pulls heat away from the treated area, the ice or frozen bottles will melt. This is a sign the therapy is working.
Cycle Time: Longer therapy sessions will require more frequent ice or bottle changes. Always follow your healthcare provider’s recommended therapy schedule.
Cooling Setting: Higher flow settings (1–4) deliver colder therapy but use ice faster. Lower settings help extend cooling time.
Type of Ice Used: Frozen water bottles last significantly longer than loose ice. That’s why Active Ice® Systems are designed to hold standard 16 oz frozen water bottles, creating a larger, longer-lasting cooling source than traditional ice.
Is the Active Ice® Cold Therapy Machine suitable for post-surgical recovery?
Yes. The Active Ice® Cold Therapy System is commonly used for post-surgical recovery, post-injury care, and general pain management. It delivers consistent, localized cold therapy to help reduce swelling, calm inflammation, minimize muscle spasms, and provide drug-free pain relief. With a variety of therapy pad options for different body parts, it can support recovery for a wide range of needs.
How does the Polar Active Ice® Cold Therapy Machine help with recovery?
Our systems deliver consistent cold therapy with gentle compression while the insulated outer fabric helps direct maximum cooling to the targeted area. Cold therapy works by slowing blood flow to the injury, which may help reduce swelling, minimize muscle spasms, and support the body’s natural recovery process. All with effective, drug-free pain relief.
Why Should I Choose the Active Ice® Cold Therapy Machine?
Family-owned and operated small business based in Ohio, USA Designed, engineered, and assembled in the USA for quality you can trust Dedicated, on-site customer service team — we answer our phones!Manufacturing, engineering, and operations all handled in-house Programmable timer and adjustable flow control with 4 coldness levels. Set custom on and off therapy cycles per your healthcare provider's instructions — a critical safety feature Large cooling reservoir designed to hold frozen 16.9 oz water bottles instead of ice for longer-lasting cold, reusability, and no draining melted ice water
This machine is sturdy and quiet. The ability to set times was very important. I didn’t have to wake up to turn off or on. The tank held temperature for about 5 hours with water bottles. The very sticky Velcro does stick to everything and I had to have help with it since one arm was in a cast.
The system works great. I think it will improve my recovery time 100%. I use it daily and I noticed a difference from just using a basic ice pack. I highly recommend the system very easy to use and the information on installing was effortless.
I used the polar ice for two knee replacements and it helped reduce swelling and speed up recovery time
This product works exactly as described. Very easy to use. Customer service was very helpful in answering all of my questions. I am almost 2 weeks out post shoulder surgery, and this has been an awesome piece of my recovery.
Years ago I had shoulder surgery and used a bag of peas. This time following a shoulder replacement I chose to use a Polar Ice system. It was easy to use, no mess or fuss, there when I needed it without any assistance. Worth every penny.