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"Game changer"
Kathy on 11/6/2024 11:50:50 AM
Details: 2 weeks post TKR today. My Active Ice machine has been my constant companion. I just rotate in my stash of frozen water bottles and I can ice my knee all day long. Has helped with swelling and I’m able to use fewer narcotics. The 9 quart is nice and portable but still packs a powerful punch.
Would you recommend this to a friend?: Yes!
"Total Knee Replacement therapy"
S M Shukwit on 10/21/2024 9:00:23 AM
Details: Don't know how I would have gone through my first and hopefully only knee replacement without this ice machine. It would have been SO much more difficult. We did as advised by Randi (I believe that is her name) and used frozen water bottles instead of ice to keep the water cold. I adjusted the timer to 20 min. on and 30 min off then just let the machine do it's magic. I believe this wonderful little machine made what is a pretty difficult surgery a much easier experience.
Would you recommend this to a friend?: In a heart beat!
"wonderful!"
andrea morehouse on 10/18/2024 9:39:42 PM
Details: We've been using the Polar Active Ice 3.0 for 2 weeks and it's been wonderful. No problems. Seems like it has helped with pain
Would you recommend this to a friend?: yes
"Great pain reliever"
Linda Marshall on 10/15/2024 10:01:46 AM
Details: It helps a lot with pain. Reasonably priced, too. I wish it had an ice block that you could freeze so you didn’t have to take 6 bottles in and out if the freezer. I would purchase that so it would stay frozen longer and wouldn’t be as messy. Also would improve on the Velcro straps and have it built in to the sleeve. And make the disconnect up closer so it isn’t so long to walk around.
Would you recommend this to a friend?: Yes
"Efficient, Effective Cooling System"
George Blatt on 10/3/2024 6:47:34 AM
Details: The Polar Active Ice 9-quart cooling reservoir with the full circumference cooling pad has performed as advertised and as expected to assist me through my total knee replacement therapy. The company is family-owned and clearly dedicated to customer satisfaction.
Would you recommend this to a friend?: I would definitely recommend this ice-system.
"Second WOW review"
Linda Bishop-Kane on 9/30/2024 10:47:18 AM
Details: I had surgery down the front of my shin, 2 weeks ago and have been using this Polar Active Ice 3.0 for two weeks straight. It has not leaked, you can use ice in soft drink bottles and..... you can control how long it stays on, the off interval in and how cold it gets. I bought the one with the XL pad (rectangular) as the incision is very long.
Would you recommend this to a friend?: I have and I will, wholeheartedly!
"Product and Service"
Sarah Harrell on 9/25/2024 4:10:14 PM
Details: The Polar Active Ice therapy system is the best $$$ I've ever spent... great product, easy to set-up and easy to use. Customer service is absolutely phenomenal !! You get a real, live person that is knowledgeable and and always helpful what a rarity !!!
Location: my location is Florida
Would you recommend this to a friend?: absolutely
"BEST PRODUCT & CUSTOMER SERVICE"
John Casperson on 9/17/2024 11:01:33 AM
Details: Just home from knee surgery our previous ice machine broke. Polar Products, Stow, Ohio was ‘lifesaver”. Ordered product, pick up & 1 hour later was using. Improved product much better than our previous (different manufacturer) unit.
Location: Richfield, Ohio
Would you recommend this to a friend?: YES
"Polar Ice Cold Therapy"
Barbara Jackson on 9/17/2024 9:58:49 AM
Details: Great system. Simple to use and very effective controlling swelling! Also reasonably priced. Order direct, it’s faster than Amazon.
Would you recommend this to a friend?: Absolutely
"Product & CS excellence"
Margaret Davis on 9/11/2024 10:30:17 AM
Details: Buying direct from manufacturer and their customer service helped me choose correctly & expedite a much needed product for knee replacement cold therapy. I called & immediately was connected to Randi who knew exactly what was needed & helped to process my order quickly & efficiently. She made the entire process easy & pleasant with her knowledge, care & professional experience.
Would you recommend this to a friend?: Definitely
"Great Product"
Jay Jenkins on 8/14/2024 1:52:29 PM
Would you recommend this to a friend?: Definitely yes
"Cold Therapy System"
Patricia on 7/17/2024 6:21:11 PM
Details: This machine is a game changer for knee replacement surgery recovery.
Would you recommend this to a friend?: Yes
"Great product"
Dennis Catlett on 7/16/2024 10:32:42 AM
Details: Had knee replacement on July1. I purchased this product based on a recommendation from the PT. It is great. Gets cold fast and stays cold. Best think is being about to use .5L water bottles as the cooling medium. I put in 6 frozen bottles and use the machine around 7 in the morning. I have a pools of 18 bottles to load up the machine. But on set is good for 5 or 6 treatments over about 12 to 14 hours. Also, you don't have to dump and refill the cooler. Just put in a new set of bottles. It's grea... More details
Would you recommend this to a friend?: Yes,
"Ice Therapy"
Cindy Vaughters on 7/11/2024 4:19:13 PM
Details: This product is great and the sales associate was super helpful when I called in guiding me which knee compression to get for my TKR surgery which was the full circumference one. The only reason I gave it 4 stars is after a period of time the Velcro straps curl up on one end and doesn’t stick as well as it did when I first started using it. The clear plastic thing that attaches the hoses to the pad eventually stops sticking as well. Other than that it’s a great machine and has worked out well fo... More details
Would you recommend this to a friend?: Yes
"Great product for my Total Knee Replacement"
Ellyn Bender on 7/10/2024 5:26:37 PM
Details: As recommended, I ordered the flat rectangular pad to fully encompass my knee. I used this machine with frozen water bottles and 20 min on 20 min off cycles (with the timer) throughout much of my first week, decreasing the use week 2. It was a lifesaver - decreasing pain and swelling.
Would you recommend this to a friend?: Yes
"High Quality and great value"
Tom McHale on 6/10/2024 12:35:52 PM
Details: Very satisfied with the quality, functionality and value price of this product. The durable water reservoir is very spacious and allows frozen water bottles instead of ice. We have found 3 frozen bottles gets the water cold enough even though the reservoir allows for up to 6 bottles. The pad is also well made and easy to wrap around the knee. The staff at Polar Products was very helpful to help me get what I needed.
Would you recommend this to a friend?: Definitely
"Great Product!"
Robert Landgren on 5/24/2024 10:10:08 AM
Details: I recently had full knee replacement surgery. My daughter recommended that I purchase a Cold Therapy System as part of my recovery. After some research, I purchased the Polar Active Ice system. I spoke with Customer Service (they were VERY helpful) and purchased the Full Circumference Knee Pad as well. The product is terrific! My recovery is going really well! After the first two weeks our Doctor was very impressed by the limited amount a swelling I had due to the use of the machine. I highly re... More details
Location: Bonita Springs Florida
Would you recommend this to a friend?: Yes
"Must Have"
Bonnie Shirk on 5/17/2024 9:39:23 AM
Details: Just had total knee replacement 1 week ago. This unit has been awesome! My hubby fills with frozen water bottles and it lasts for hours. The timer is a must-have. Set it and forget it. I do 20 min on and 40 min off but it is programmable for whatever you need. The wrap is easy to put on and take off without extra help for those potty breaks.
Would you recommend this to a friend?: YES!!
"Ice Machine"
John Clark on 4/12/2024 5:52:15 PM
Details: The Polar Ice machine is the best, 5 frozen water bottles last from 8:00 AM to 10:00 PM using it 6-8 times after exercise for knee replacement. Consistent cooling all around the knee unlike ice packs which don't conform to the knee and get warm.
Would you recommend this to a friend?: yes
"A Must Have for a Total Knee Replacement"
Jay Christensen on 4/5/2024 4:30:31 PM
Details: Allows you to ice all through the night while sleeping at your own selected schedule. I did 20 minutes on and 20 minutes off. Very quiet.
Would you recommend this to a friend?: YES
"Polar Active Ice Review"
Kimberly Hutchison on 3/26/2024 12:11:03 PM
Details: I purchased the Polar Active Ice for a total knee replacement after research. Highly recommended for the following reasons: Ease of use with no back and forth trips to the freezer or mess. I rotated frozen water bottles in the am and they lasted 24 hours. This allows me to keep the unit plugged in all day and ready for multiple use throughout the day into the evening. The timer is a game changer allowing for peace of mind and easy shut off of unit after cycle completes. Lastly the customer servi... More details
Would you recommend this to a friend?: Highly recommend
"Excellent"
John Hughes on 3/15/2024 2:25:20 AM
Details: Excellent product and easy to use. Customer service was excellent too. Highly recommend!
Would you recommend this to a friend?: Yes
"Awesome Product"
Benjamin Wright on 2/18/2024 9:54:48 AM
Details: This is an absolute must for anyone having knee surgery. Best money I’ve spent on my recovery.
"a must have!"
Heather Mendenhall on 2/13/2024 2:42:15 PM
Details: Full circumference knee pad is truly better than any ice pack could ever hope to be!
Would you recommend this to a friend?: yes!
"Polar 3.0"
Mike on 1/8/2024 4:11:30 PM
Details: Have used this on hardware removal and one TKR has worked well would recommend it. Will be using it on next TKR this spring
Would you recommend this to a friend?: Yes
"A MUST for any joint replacement recovery"
Russ McCune on 12/20/2023 11:31:10 AM
Details: Customer service was very helpful and shipped quickly. Love my ice machine!!
Would you recommend this to a friend?: Yes love this company
"Caregiver"
Karen on 12/11/2023 4:23:56 PM
Details: We purchased this product because my husband was having a knee replacement. It has been a godsend, so easy to use and the wrap stays cold for a long time. The timer makes it very simple as it goes on and off at a specific time. This eliminates switching out ice wraps every hour or so. Just fill with frozen water bottles and it lasts 12 hours or so. It has made all the difference in his recovery being able to ice so easily.
Would you recommend this to a friend?: absolutely
"Awesome system"
Betty Adams on 11/20/2023 7:09:13 PM
Details: I was given a smaller ice therapy machine. My hubby moves the polar ice machine back and forth the bedroom and living room. He says use the best. The longer cold time, larger pad, plus the programmable timer makes this one the best!
Location: Washington State
Would you recommend this to a friend?: Yes, in a heartbeat!
"Excellent product!"
William Hennessy on 11/12/2023 8:18:18 AM
Details: Recommended by relatives who had knee replacement surgery. Researched the many brands. Chose Polar ice due to the many good reviews. I was also persuaded by the company itself. Made in USA and the customer service was fantastic. Every time I called there was an employee that answered the phone and provided the answer to any question.
Would you recommend this to a friend?: Yes, outstanding product
"It's Kolddddd"
David Hess on 11/9/2023 9:44:52 PM
Details: Easy to use and refill. It works well with frozen water bottles.
Would you recommend this to a friend?: Sure would recommend it.
"Great System"
John M on 11/8/2023 3:29:20 PM
Details: I purchased this system for use following my second knee replacement surgery. Compared to the ice packs I used following my first surgery, this system was much more effective, longer-lasting, and efficient. Prior to my purchase I questioned the cost, but it has proven to be worth every penny!
Would you recommend this to a friend?: Yes
"don't have knee replacement without this"
James Bartl on 11/6/2023 1:43:58 PM
Details: We bought this unit before my recent knee replacement surgery and it's been a key tool in managing post-op challenges including pain. It's easy to use and reliable of course it helps relieve the swelling, but also helps manage the pain from PT required walking. I'll never go through another joint operation without having one of these with me post-op.
Would you recommend this to a friend?: absolutely
"Very Helpful"
J Simmons on 11/2/2023 4:10:26 PM
Details: Great product. Customer service is very timely and efficient. Holds 6 frozen Water Bottles and it stays cold all day.
Would you recommend this to a friend?: yes
"Good Product"
Michael Horton on 10/31/2023 12:45:17 PM
Details: I've been using this for 5 days now after knee surgery. I like it so much more than ice. Much more convenient! I found that placing frozen water bottles inside just doesn't chill the water as much as dumping good-old ice in there. I did then top it off with a few bottles of frozen water to help keep it colder, longer, and it seems to helps. I really like the auto-on & off function. I actually look forward to using it!
Location: Gainesville, VA
Would you recommend this to a friend?: Yes
"Great system, great company"
Alan Schwartz on 10/30/2023 9:57:05 AM
Details: Buy direct from US company. They answer the phone, they ship the next day. You can get exactly what you need. Ability to swap out 6 sealed frozen water bottles is incredibly fast, clean and convenient. Timer gives you adjustable periods of cooling and rest, even if you fall asleep. I chose to add extension tubing and power cord - tank is out of the way, tubing routed so it is not a trip hazard, and control is right at my bedside. Large knee pad is perfect for TKR. Temperature is uniform and cons... More details
Would you recommend this to a friend?: Absolutely
"Cooling devise"
Richard Longo on 10/26/2023 4:11:58 PM
Details: I purchased the product to aid recovery following knee replacement surgery this product works wonderfully using five frozen water bottles.
Location: East Longmeadow, Ma
Would you recommend this to a friend?: yes
"Awesome Machine, works great"
Scott Lahasky on 8/25/2023 12:06:53 PM
Details: I ordered this machine with the full size pad so that it would be useful with my upcoming knee surgery so that it would cover the entire knee and not just the top. I watched several YouTube videos and they were very informative. I also had a friend that used one for her knee replacement. I used 6 frozen 16.9 oz water bottles to keep the water cold. About every 10-12 hours we would switch out the water bottles for new frozen bottles. The pump circulated the cold water through the pad and kept my ... More details
Location: Lafayette, Louisiana
Would you recommend this to a friend?: Absolutely
"Excellent for Post-Operative Recovery"
TC2023 on 8/18/2023 3:01:37 PM
Details: This cold compression was a huge help with ACL recovery. I got the full circumference (rectangular) pad since I was going to be having a hamstring graft from behind my knee. The 9qt cooler with 6 frozen 16oz bottles of salt water (3 x 6 to rotate the frozen ones) keep it cold for hours, though it would be just cool by morning. I used a crossbody purse/messenger bag to carry the bottles to/from the freezer while I was on crutches. The newer controller allowing control over time on/off as well as ... More details
Would you recommend this to a friend?: Yes
"Total satisfaction"
John Moylan on 8/16/2023 8:13:38 AM
Details: Great product, great service! Look forward to future purchases.
Would you recommend this to a friend?: Without hesitation!
"I love this product"
Matthew Robinson on 7/27/2023 6:43:26 PM
Details: I purchased the Polar Active Ice® 3.0 Full Circumference Knee Compression Cold Therapy System, 9-Quart Cooling Reservoir based on a friend's recommendation after her use of one. It was after my knee replacement surgery and it did everything I expected it to do. It worked exactly as advertised and was a lifesaver after my surgery. It is indeed an excellent and reliable product. I recommend it to others now.
Would you recommend this to a friend?: Yes
"Excellent"
Sandra Valles on 5/22/2023 2:32:39 PM
Details: Had partial left knee 4/21/23. Had rented an ice machine for two weeks post surgery. Rental expired. Went online to find n research ice machines to purchase that were complicated. Went on online to Polar, excellent reviews. Called up the Polar Company n customers Services was outstanding. Ordered online, two day shipping (no charge). Ordered Tuesday, received Thursday. Had couple of questions, were always answered quickly. Set up was easy( I am not tech person n live alone). My neighbor brought ... More details
Location: Manhattan, New York City
Would you recommend this to a friend?: 1,000 yes
"Polar Active Ice Knee compression Cold Therapy"
Teddy Kooken on 5/2/2023 9:26:11 AM
Details: I had arthroscopic knee surgery and I had the Polar Cold Therapy waiting for me when I got home from the hospital. I kept in on for 3 days, only re-filling the machine 1 time a day. The built in timer made the whole thing WONDERFUL! No messing around with bags of ice and constant changing of ice packs. After the first three days, when I was able to get up and walk around a bit with crutches, I went right back to the cold therapy. I am 2 weeks post-surgery, and I have no pain at all (I used the p... More details
Would you recommend this to a friend?: YES 100% FANTASTIC!
"Outstanding piece of equipment"
John Ahnert on 4/21/2023 12:31:20 PM
Details: Have used this system for long periods for over three weeks. No leaks, timer works great and seems to be well built. Tech support is outstanding.
Location: New Braunfels, TX
Would you recommend this to a friend?: Definitely yes.
"Active Ice 3.0 knee therapy"
Dean Maki on 2/24/2023 6:01:01 PM
Details: Order shipped quickly and very easy to use. Performs ten times better than regular cold packs. Chills so well I had to set the flow rate down on the controller right away on first use. I got the Full Circumference Knee pad for therapy on a total knee replacement I had and find it doesn’t conform well around the joint. Looks like the Knee, Ankle, Elbow and Joint pad might do a better job making contact around the varied surfaces. Overall very pleased with the system.
Location: Northern Illinois
Would you recommend this to a friend?: Yes
"Believe in these!"
Kathy Butcher on 2/7/2023 10:31:34 PM
Details: I purchased 2 of these as my husband and son were both having knee surgery. It is the FIRST thing my husband does after physical therapy, because it helps tremendously. The customer care and service by this company the best.
Location: Coeur D Alene, Idaho
Would you recommend this to a friend?: Absolutely
"Don’t hesitate! Order it."
Caryn Zimberg on 11/30/2022 3:28:36 PM
Location: Knee,full compression
Would you recommend this to a friend?: Yes!! Already have.
"Polar Active Ice - 9 Quart"
Bonnie Hilton on 10/4/2022 2:50:12 PM
Details: After partial knee surgery I was lent a Polar machine - I chose to buy my own and use it every day as I continue with physical therapy and my own work. I will continue to use this machine after every workout in months to come.
Location: Richmond, Rhode Island
Would you recommend this to a friend?: yes
"Easy and foolproof"
Debra M. on 8/30/2022 11:13:34 AM
Details: My husband had total knee replacement surgery several weeks ago and your Polar Active Ice Therapy System has provided him so much relief that he has barely required any pain medication during his recovery. The Polar Active Ice Therapy System has saved me many steps while caring for him it only requires two complete frozen bottle changes per twenty-four-hour period. When I purchased the system your customer service people were extremely knowledgeable, helpful and courteous they made the process e... More details
Would you recommend this to a friend?: Yes
"Great product and service"
Kaye H. on 3/1/2022 4:42:31 PM
Details: Thank you so much for your prompt service. My first knee replacement has gone so well, thanks in a great part to your system, that the doctor has scheduled my next knee less than 2 months after the first. I used the Polar cooler regularly to reduce pain. I was able to only use Tylenol after 10 days and keep swelling to a minimum. The full knee pad is large enough to cool the back of my knee too, which helps with physical therapy exercise pain. Your products arrived promptly and service was more ... More details
Would you recommend this to a friend?: Yes
"The Best Post-Surgery System"
Karen H. on 1/25/2022 1:50:51 PM
Details: After using this system to recover from my first knee replacement, I didn't want to use any other product during this recovery. I especially liked having the timer option. Thank you so much!
Would you recommend this to a friend?: Absolutely