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"Polar Active Ice 3.0 knee"
Chris on 12/27/2024 3:40:54 PM
Details: Had small issue with machine during first use. Customer service was very helpful and responsive. Sent a new machine overnight. The product is well made, and I do recommend it for cold therapy and pain management.
Would you recommend this to a friend?: Yes
"Excellent Product"
Barb D on 12/23/2024 10:14:48 AM
Details: I used the Polar Active Ice Knee Therapy System after knee replacement surgery, and it was a life saver! I used it non-stop for the first week, and appreciate the ability to adjust on/off time and cold intensity. The product is very portable, I was able to move it from room to room independently. And the velcro straps are very secure. I highly recommend it!
Would you recommend this to a friend?: Yes
"Machine and Customer Service - Top Notch!!"
David Kelley on 11/8/2024 11:01:40 AM
Details: I have been using this for 6 weeks following knee replacement and could not ask for a better solution. This is so much better than swapping out ice packs and the timing cycles made the first two weeks much more bearable. I still use it daily with great success and will keep using it during my full rehab cycle. I did have an issue with the reservoir (very minor, did NOT impact function) so I called Customer Service. 3 minutes later I was told a replacement was on the way along with an RMA to retu... More details
Would you recommend this to a friend?: Absolutely!
"Pain, begone, I will have no more of thee!"
Kyle Roush on 11/2/2024 6:39:10 PM
Details: I have nothing but positive things to say about this product. I have been using it for a month now following ACL reconstruction. The pain relief it offers is incredible, much better than any ice pack or sleeve. That cool recirculating water is such a relief. Customizing the on/off time is fantastic. Early on I wanted way more on time and less off time. As I’ve healed, that has changed some. Though I purchased this for the surgery, I am absolutely certain I will be using it for more routine aches... More details
Location: United States of America
Would you recommend this to a friend?: Absolutely, wholeheartedly!
"Most reliable!"
Kelly Palmer on 10/14/2024 9:16:51 AM
Details: As an older athlete, cold therapy is a game changer. I was first introduced to circulating cold to relieve pain post surgery and thus relieve stress and promote healing. This product is reliable and help with my most workout recovery for shoulders and knees. Allowing me to keep going.
Would you recommend this to a friend?: Yes. And do often.
"One more suggstion"
Arthur Carter on 10/9/2024 5:23:36 PM
Details: Please add this suggestion to my previous feedback I sent in earlier today.... it would be VERY helpful if the remote control sounded a light beep when it shifts ON and OFF (both ways). This sound would get your attention. As it is now, there is nothing to get your attention when it shifts modes (other than the LED light which if it is not within your range of eyesight is nothing.)
Would you recommend this to a friend?: yes
"Works Great"
Ted Wootan on 9/30/2024 9:51:21 AM
Details: The system has worked out as well as expected. It's easy to operate and keeps the flow of cold water going for a extended period of time.
Would you recommend this to a friend?: Yes
"Good call!"
Patricia Schaefer on 8/27/2024 9:54:19 PM
Details: We got this for care after knee replacement surgery- this is knee #2 and we only had ice packs for the first one. Total game changer. Pain and swelling far less that first time around. The 9 qt with 6 bottles of frozen water stays icy cold for up to 12 hours (10 when we change out the water or allow the water to warm up), so it lasts all night long. The pump is super quiet, and the timer is easy to figure out. We started with the regular knee pad until we figured out that the full circumference ... More details
Would you recommend this to a friend?: Yes!!
"Polar Ice Cold Therapy Machine"
Loran Frazier on 8/14/2024 1:55:19 PM
Details: Easy to use. The timer is very helpful for keeping track of cold therapy sessions. The instructions suggestion of using frozen plastic bottles and water made recharging it easier.
Would you recommend this to a friend?: I would recommend it to a friend
"Polar Active Ice"
Stephanie Keys on 7/1/2024 2:59:31 PM
Details: I don’t think there is a better product out there for post ACL surgery. This machine has been fantastic!
Would you recommend this to a friend?: Yes
"Great Ice Machine"
John Finn on 6/26/2024 10:37:01 AM
Details: We decided to buy an ice machine for our son's ACL and Meniscus surgery so my husband researched and found that the Polar Active Ice 3.0 had everything we wanted: temperature control, 24 hour on/off/ time increment cycle control, and multiple pad choices. We ordered it and it arrived within 2 days. It was easy to set up and we found using the frozen water bottles worked beautifully as recommended in the instructions. This was a game changer in our son's recovery! His pain and surgical swelling w... More details
Location: Western Springs, IL
Would you recommend this to a friend?: yes
"Works Perfectly!"
Betty Sizemore on 5/21/2024 7:17:34 PM
Details: I had a total knee replacement 2 weeks ago and I have been using this machine 4 times a day. In the morning I set it to come on for 20 minutes and go off for 20 minutes and repeat the cycle once more. In the evening I do the same thing. I love the remote control, and the machine works great right out of the box. The best thing to do is read the directions! There are bits of information you need to know before you begin using this machine.
Would you recommend this to a friend?: Yes
"A godsend"
Hernan Hidalgo on 5/12/2024 11:33:29 AM
Details: Excellent product that made icing my knee following knee replacement surgery so much easier. The system works very well and lets me sit back and relax without worrying about ice packs slipping off or ice being applied inconsistently. The only downside is that the hoses occasionally kink, so I have to make sure to keep an eye on them and unkink them when in use.
Would you recommend this to a friend?: Yes
"Made Life Easier"
Randy Matula on 3/7/2024 3:18:56 PM
Details: I purchased the Polar Active Ice 3.0 prior to my knee replacement surgery. It worked very well and provided the relief I needed without requiring me to go to the freezer to swap ice packs every couple of hours. I used the unit with both cube ice and block ice, and I only needed to replace ice every 12-14 hours. The digital control allowed me to set the 20 minutes on/20 minutes off cycle that my doctor requested. This is a great product.
Would you recommend this to a friend?: Yes
"For knee replacement"
Jeffrey Gerrone on 2/27/2024 11:41:41 AM
Details: I have not used it yet. Everything is very high quality. Packaging was also very good. Received it the following day I ordered it. Plus it is a local company.
Would you recommend this to a friend?: Absolutely
"Amazing customer service!"
Margaret Peppler on 2/20/2024 4:15:23 PM
Details: I had knee replacement surgery on January 24th. The first four to five days are quite painful and having an ice machine is a game changer. I had borrowed a unit from a friend which died two days after surgery. A friend then loaned me a manual unit, where you hold the unit up and it fills the cooling pad. The chill would only last for an hour before I had to empty the pad and then refill. This was all night long! I went onto Amazon and ordered your Polar ice machine, but it continuously showed it... More details
Location: Empire, Michigan
Would you recommend this to a friend?: 100% yes!
"Must have"
D Petrow on 11/30/2023 4:58:17 PM
Details: Knee replacement patient. This is the best thing for recovery. Easy to use, quiet and comfortable this made recovery much easier. The timer cord is great and allows use overnight. I used freezer packs from food orders they lasted a good 7 hours. Controlling the swelling is essential and this does the trick. Feels so good. If you have joint pain and swelling this is the best gift you could give yourself. If your going for surgery this will speed recovery. Great product.
Would you recommend this to a friend?: Yes
"Essential"
Linda Katz on 11/30/2023 10:26:27 AM
Details: After knee replacement this has been essential at icing which is timed and can continue safely during sleep and also provides gentle compression. It is quiet yet provides some pleasing low level white noise. Recommend to me by PT and would recommend to everyone!
Would you recommend this to a friend?: Yes!
"Knee therapy"
Terri St John on 11/10/2023 11:36:38 AM
Details: Excellent product!!! I read about it online from a Dr/PT that recommended this system. Customer service was great. I received it promptly. I just had a knee replacement surgery and this works so well. There’s no messing with ice because you can freeze water bottles and it lasts all day! At first my husband would put it on me because you can set a timer how long you want it on and how long you want it off! You can buy other attachments to fit other body parts. How convenient!
Would you recommend this to a friend?: Absolutely
"Quiet and Efficient"
Lou Boyd on 10/27/2023 6:09:16 PM
Details: Very quiet and the timer settings really help maintain consistency in getting the right amount of therapy. Worth the expense.
Would you recommend this to a friend?: Yes
"Polar knee therapy unit"
K. Smith on 10/12/2023 2:09:44 PM
Would you recommend this to a friend?: Yes
"Awesome device"
Randy Nickerson on 7/6/2023 7:20:57 AM
Details: I have had a knee replacement and this cold therapy has been a godsend to help me thru the process.
Would you recommend this to a friend?: Must have for swelling or pain!
"Cannot go wrong"
David C. Smith on 5/8/2023 12:15:42 PM
Details: These machines are great! I borrowed one from a friend for my first knee surgery and was blown away by its easy use and comfort. Second surgery I purchased my own machine (cheaper than from ebay or amazon) and it worked just as good. NEVER a problem. I would order a longer hose if I had to do it again...luckily I had a little side table to set it on...but the quality and price were great!
Would you recommend this to a friend?: Most definitely
"Knee/Shoulder"
Cindy on 5/3/2023 11:37:51 AM
Details: We have 2 of these in our family. We used these for knee and shoulder surgeries and we love them. This company has amazing customer service also. Thank you to Arla for a quick response to my concerns. Would Highly recommend this company and product.
Would you recommend this to a friend?: Absolutely
"Cold Therapy System Knee"
Gina Carr on 4/24/2023 2:13:53 PM
Details: I highly recommend this product. I am 10 weeks following knee replacement surgery and as swelling is a part of the recovery, I can not say how nice it is to know that following exercise, I could look forward to elevating my leg and getting relief. I will have a replacement of the other knee and know it will provide that needed relief again. The timer is helpful as you can set it and not have to guess how long it is on.
Would you recommend this to a friend?: Yes
"Mrs. Howell Approves"
Martha Howell on 4/15/2023 12:21:37 PM
Details: I love my Polar Active Ice machine. I have used it for pain and swelling in my knee after knee replacement surgery. I highly recommend it. The insulation makes the ice last longer.
Would you recommend this to a friend?: definitely
"My experience with"
Ronald Muhic on 3/10/2023 7:12:45 PM
Details: Easy to use and set up. I would advise purchasing the pad specific to your condition. Better type of Velcro should be used. This Velcro sticks to anything making it difficult to attach the pad on my body at times.
Location: Cleveland. Ohio
Would you recommend this to a friend?: yes
"Quality Product"
Nick Pannunzio on 3/6/2023 12:08:11 PM
Details: The quality of this product is excellent. The product works and the company is here in the USA. I had questions and was impressed with the direct line to customer service that answered all my questions.
Would you recommend this to a friend?: Yes
"Owner"
Marilyn Landis on 2/22/2023 10:04:07 PM
Details: I purchased this to use after a knee replacement. It has been a lifesaver! I could run it all night and would stay cold for about 6 hours. It greatly reduced swelling and pain.
Would you recommend this to a friend?: Absolutely
"Completely satisfied"
Christopher Young on 1/9/2023 1:46:17 PM
Details: Contacted the company regarding my order it was placed and shipped the same day. It arrived as expected in good working order with no damage. The unit was as expected. It functions perfectly from the moment it arrived. Instructions were explicit and simple. I really enjoyed the extension as it made setting the unit up much easier. Also the unit that allows me to adjust the flow and time of the unit being on or off also is very enjoyable and appreciated. The only issue I had at all was that the h... More details
Would you recommend this to a friend?: I would recommend this company without reservation
"Knee"
Rebecca Gummo on 10/11/2022 11:02:08 AM
Details: Had knee replaced my polar active ice system has been great helping to keep swelling down. Love that it will run for several hours very easy to use.
Would you recommend this to a friend?: Highly recommend
"Great Product"
Jim Griggs on 8/6/2022 9:17:58 AM
Details: Your cold therapy system has really been a lifesaver in helping keep my wife's knee swelling down after her recent total knee replacement surgery. It is so much easier that having to replace bags of ice as we are using frozen water bottles versus ice. Her only recommendation would be to make the knee therapy pad larger to allow it wrap completely around the knee and provide cold therapy around the complete knee joint.
Would you recommend this to a friend?: Yes
"Polar ice"
Greg Doose on 7/15/2022 2:52:15 PM
Details: Great product works great and ice will last all day. Easy to use and would recommend to anybody. I had a total knee replacement and this product really helped my recovery.
Would you recommend this to a friend?: Yes
"Excellent pain management product"
Cheryl on 5/15/2022 8:42:23 AM
Details: The Polar Active Ice cold therapy system was a "God send" for me as I recuperated from shoulder surgery. It was very easy to use, quiet and helped in keeping my pain at a very tolerable point.
Would you recommend this to a friend?: Absolutely, I have two friends that I have already recommended it to.
"The Ice Machine"
Dale Martin on 5/12/2022 1:19:30 PM
Details: I've had an ice machine from Polar Products for several years. The most recent purchase was to replace a machine I used for shoulder surgery (rotator cuff) and knee replacement. My old unit's motor no longer operated when I went to check it out prior to my 2nd knee replacement. The benefits of the machine easily outweigh the cost and I got really good utilization from that machine. Although both machines look similar, I like the new machine control system better. It has variable speeds which all... More details
Would you recommend this to a friend?: Definitely.
"Great product and superior service!"
Kurt Haasch on 3/4/2022 1:35:48 PM
Details: I ordered the 9-quart knee system on the Polar website prior to my knee surgery. Unfortunately, there was a shipping delay, but one call to Polar and they shipped me a replacement unit to arrive on time. The customer service is superior and I'm extremely happy with my cooling unit (Thanks Arla!). My doctor was surprised by how fast my swelling has gone down. I believe it's due to using the system consistently. As an athlete, I'm going to use it for recovery once I resume sports which looks like ... More details
Would you recommend this to a friend?: Yes
"A must-have product"
Mehul Patel on 3/1/2022 1:01:04 PM
Details: Recently I hurt my knee while skiing. I’ve been using the Active Ice 3.0 Cold Therapy System for the past 2 weeks. The swelling significantly went down in the first two days of using it. The timer and temperature flow control works out perfectly as I was able to set 20 min on/off during the night. I use 6 frozen water bottles and the water stays cool for a good 6+ hours. I would highly recommend anyone who is about to go through any knee procedures. This is a MUST have system for post-surgical r... More details
Would you recommend this to a friend?: Yes, highly recommend
"Excellent product!"
Barb A. on 12/29/2021 11:58:00 AM
Details: The system is working wonderfully. It has been a godsend for my husband’s knee recovery. I love the digital timer it’s so nice to have and I love being able to use the frozen water bottles and not have to deal with ice packs. The whole system is worth its weight in gold.
Would you recommend this to a friend?: Absolutely!
"So glad we did"
Su Delvecchio on 12/6/2021 2:16:30 PM
Details: I wasn't so sure about this, but soooo glad we got it!
Would you recommend this to a friend?: Yes
"Game changer"
Becky Kirby on 10/30/2021 7:48:21 AM
Details: I think this product has been a game changer in speeding up my recovery after knee replacement surgery. It not only helps with the swelling, but I think it helps with relieving pain. Also, after physical therapy, I can come home and ice my knee instead of staying and doing it there.
Would you recommend this to a friend?: Yes
"Works Great"
Kevin Hauser on 10/28/2021 10:51:58 AM
Details: Machine works as stated and as expected. Could probably benefit from being able to detach hose from cooler for easier moving/dumping/filling.
Would you recommend this to a friend?: Yes
"Most important device for TKR recovery"
Barbara Hawkins on 10/14/2021 8:21:19 AM
Details: A friend recommended that I get a cold water system for my TKR recovery. I bought this system because it was programmable and the cool water would last a long time using 6 frozen water bottles rather than loose ice. My recovery has been phenomenal. I maintained the cool water therapy for long periods of time during the first 2 weeks. Now I am closing in on 4 weeks post op and I am walking 2 miles every day, driving at 2 weeks, and my swelling is nearly gone. Quality product and a definite must h... More details
Location: Bloomington, Indiana
Would you recommend this to a friend?: absolutely
"Best cold therapy system"
Anna on 10/8/2021 9:32:40 AM
Details: You guys have the coolest system out there. It’s the best post-surgery product you could ask for.
Would you recommend this to a friend?: Yes
"Excellent product"
Weston on 9/15/2021 9:11:34 AM
Details: There isn’t one thing about this system I can complain about! The size is perfect for moving room to room with ease, and the use of water bottles instead of ice is just simply genius! My favorite function is definitely the digital timer I can set it when I go to bed and wake up with almost no pain. I am against using prescribed drugs and this system just overall has made my recovery a thousand times safer, and seems to be a much quicker recovery as well.
Would you recommend this to a friend?: Yes
"Great product"
Ellen on 9/14/2021 4:05:12 PM
Details: I have the Polar ice machine with the knee attachment. I've had it for quite a while, and have really enjoyed it. I've also had several people borrow it - which is great! It's been such a blessing to be able to lend this out to folks who can also benefit from your product.
Would you recommend this to a friend?: Yes - I share it with them too!
"Cooler with Timer = GREAT option"
Robin on 8/24/2021 4:07:05 PM
Details: I purchased this model for post-surgery knee replacement instead of taking the free (not really free) Donjoy brand that my surgeon provides, because while this arrives looking a bit like a mad scientist project, it is the only one I can found with a timer - and it's a critical feature. For example, the Donjoy can only be started/stopped by pulling the plug. The timer helped me set my icing sessions every hour without needing to get up... or be as close to an outlet. I used it daily for almost 7 ... More details
Location: Breckenridge, CO
Would you recommend this to a friend?: Yes! I already have.
"Active Ice Knee System"
J.P. on 5/24/2021 2:28:49 PM
Details: Planning on having a knee replacement. In the meantime this helps after long bike rides. Excellent product!
Would you recommend this to a friend?: Yes
"Must have after knee replacement"
Elizabeth Costell on 2/17/2021 8:39:52 PM
Details: Everyone should have this machine after total knee replacement surgery. Only mistake I made was waiting a few days. Get 12 water bottles as suggested & rotate 6 in the freezer. Works great to keep water chilled! Highly recommend.
Would you recommend this to a friend?: Absolutely
"A must have after knee replacement surgery"
Jennifer Cosgrove on 2/4/2021 2:53:37 PM
Details: I cannot say enough good things about this product. My mom had her left knee replaced last month and a continuous ice machine was recommended by my friend who had hers done a couple years ago. I did some research online and decided to go with Polar Products and I am so glad I did. I called the Customer Support line and was helped by someone quickly. We had to call back and forth a couple of times to get things right, but she helped me select the best machine for what we needed and helped me get ... More details
Would you recommend this to a friend?: Yes