Product Reviews

Details: Had partial left knee 4/21/23. Had rented an ice machine for two weeks post surgery. Rental expired. Went online to find n research ice machines to purchase that were complicated. Went on online to Polar, excellent reviews. Called up the Polar Company n customers Services was outstanding. Ordered online, two day shipping (no charge). Ordered Tuesday, received Thursday. Had couple of questions, were always answered quickly. Set up was easy( I am not tech person n live alone). My neighbor brought me 18 16oz Smart water bottles. These have no plastic labels to remove when placing six frozen bottles in the ice chest. Have a small table on the left size of my bed n the ice machine is placed on this table. Hose is long. Make sure when attached to pad , hose attached to pad is straight. Otherwise, water spout in cooler stops spouting water out. After several times, I figured it out. The six frozen water bottles stay frozen for about 2 days. I then place 6 frozen bottles from freezer n freeze the six removed. Has a timer which is so convenient . Also to clean, a tablespoon of rubbing alcohol in the cooler every 2 weeks. Last week, cleaned out n replaced water with fresh water. The city company is family owned n based in the US. I am fascinated by the invention of this machine. Would love to meet the inventor. Price was within by means. Thk you everyone at Polar Company. Just amazing product n company. Sincerely, Sandy V Manhattan,NYC Purchase date: May 2023

Location: Manhattan, New York City

Would you recommend this to a friend?: 1,000 yes

Details: I had arthroscopic knee surgery and I had the Polar Cold Therapy waiting for me when I got home from the hospital. I kept in on for 3 days, only re-filling the machine 1 time a day. The built in timer made the whole thing WONDERFUL! No messing around with bags of ice and constant changing of ice packs. After the first three days, when I was able to get up and walk around a bit with crutches, I went right back to the cold therapy. I am 2 weeks post-surgery, and I have no pain at all (I used the prescribed pain pills for just 2 days} and I attribute this greatly to the Polar Active Knee compression Cold Therapy! THANK YOU SO VERY MUCH!

Location: Dayton, Ohio

Would you recommend this to a friend?: YES 100% FANTASTIC!

Details: Have used this system for long periods for over three weeks. No leaks, timer works great and seems to be well built. Tech support is outstanding.

Location: New Braunfels, TX

Would you recommend this to a friend?: Definitely yes.

Details: Order shipped quickly and very easy to use. Performs ten times better than regular cold packs. Chills so well I had to set the flow rate down on the controller right away on first use. I got the Full Circumference Knee pad for therapy on a total knee replacement I had and find it doesn’t conform well around the joint. Looks like the Knee, Ankle, Elbow and Joint pad might do a better job making contact around the varied surfaces. Overall very pleased with the system.

Location: Northern Illinois

Would you recommend this to a friend?: Yes

Details: I purchased 2 of these as my husband and son were both having knee surgery. It is the FIRST thing my husband does after physical therapy, because it helps tremendously. The customer care and service by this company the best.

Location: Coeur D Alene, Idaho

Would you recommend this to a friend?: Absolutely

Details:

Location: Knee,full compression

Would you recommend this to a friend?: Yes!! Already have.

Details: After partial knee surgery I was lent a Polar machine - I chose to buy my own and use it every day as I continue with physical therapy and my own work. I will continue to use this machine after every workout in months to come.

Location: Richmond, Rhode Island

Would you recommend this to a friend?: yes

Details: My husband had total knee replacement surgery several weeks ago and your Polar Active Ice Therapy System has provided him so much relief that he has barely required any pain medication during his recovery. The Polar Active Ice Therapy System has saved me many steps while caring for him it only requires two complete frozen bottle changes per twenty-four-hour period. When I purchased the system your customer service people were extremely knowledgeable, helpful and courteous they made the process easy and foolproof. Your Polar Active Ice Therapy System is a must for anyone recovering from knee surgery.

Location: MT

Would you recommend this to a friend?: Yes

Details: Thank you so much for your prompt service. My first knee replacement has gone so well, thanks in a great part to your system, that the doctor has scheduled my next knee less than 2 months after the first. I used the Polar cooler regularly to reduce pain. I was able to only use Tylenol after 10 days and keep swelling to a minimum. The full knee pad is large enough to cool the back of my knee too, which helps with physical therapy exercise pain. Your products arrived promptly and service was more than efficient. I will recommend your product to all my "replacement” friends. I appreciate the quality of your USA company.

Location: WA

Would you recommend this to a friend?: Yes

Details: After using this system to recover from my first knee replacement, I didn't want to use any other product during this recovery. I especially liked having the timer option. Thank you so much!

Location: CA

Would you recommend this to a friend?: Absolutely

Details: This was the perfect solution after a total knee replacement. Swelling was a big problem. This unit was the best answer, with the ability to simply swap out frozen water bottles instead of hustling ice from everywhere such a godsend. So glad I bought it! The staff at Polar Products was incredibly helpful and made everything even easier.

Location: Michigan

Would you recommend this to a friend?: Yes

Details: I had a total knee replacement and it’s been so helpful. I have to say, this is a lifesaver – I love this product. I don’t think I could have made it through my surgery recovery without it – I highly recommend this. The best pre-op planning decision I could have made.

Location: GA

Would you recommend this to a friend?: Absolutely! Must-have for post-surgery!

Details: Great icing machine for my post-op TKR! Love the fact I can use frozen water bottles with water to keep it super cold when wrapped around my knee. The timer is great too!!

Location: Boston, MA

Would you recommend this to a friend?: Yes

Details: This product was my best friend from day 1 after leg surgery! Not only did it alleviate pain, but the healing process was accelerated! Quiet, simple use and will be recommended to anyone we know who goes through an injury!

Location: Knee/ tibia break

Would you recommend this to a friend?: Absolutely

Details: A few days prior to knee surgery my wife strongly encouraged me to purchase an ice machine saying some of her friends who had surgery swear by them. After some quick on line research the Polar Active Ice machine was the winner. Extremely pleased great decision highly recommend. Reduces pain and swelling. Great customer service and package arrived in 2 days - buy one your knee will thank you!

Location: Napa California

Would you recommend this to a friend?: Yes