"Quality/customer service"
Tammy Bishop on 7/17/2024 9:38:59 AM
Details: The product works good. However I was hoping that it provided more pressure than it does, I ordered the extra tubing but ended up not using it. The only problem I had was I did not receive the velcro straps that hold it together. I emailed the company and received a call right away she explained that the one I ordered was for the backs it did not come with the velcro straps however she very friendly and said she was going to send me the straps at no charge. I received them within 2 days.
Location: NY
Would you recommend this to a friend?: Yes
"Lifesaver after TKR"
Leslie Caponey on 3/6/2024 2:37:42 PM
Details: I can’t recommend this ice machine enough. It helps so much after my knee replacement surgery. Using it about 5-6 times a day since only 5 weeks PO. Change out the ice usually once a day.
Location: Michigan
Would you recommend this to a friend?: Yes
"Great Product"
Michael on 8/17/2023 11:44:40 AM
Details: Used Polar's previous product for two total knee replacements. Purchased this one for upcoming spine fusion. Works great for managing pain.
Location: US
Would you recommend this to a friend?: Yes without hesitation. Lent my old unit to two friends
"Active Ice 3.0 is wonderful"
Virginia Allen on 4/29/2023 7:32:20 AM
Details: This is my 3rd joint replacement and I wish I knew of this product years ago! I bought the 9 quart size and used 6 frozen 500 ml bottles of ice in it. 12 bottles was enough: 6 for day use, 6 for overnight. There was still some ice in all the bottles after all those hours. I love this concept of saving water! The timer is great. At night, I set 20 on, 30 off and speed #1, because I wasn't awake to monitor the coldness. For my hip, I bought both the extended pad and the smaller one. The extended was perfect for night.
Location: Hip
Would you recommend this to a friend?: Yes. And, a friend recommended it to me!
"Works great"
Rodger Smith on 2/16/2023 1:26:13 PM
Details: I am using it after a hip replacement. It works much better than ice packs. The temperature control and timing for cooling time and time off cooling cycles is very useful.
Location: North Carolina
Would you recommend this to a friend?: Yes
"Great product"
Henry Kehrig on 1/31/2023 11:04:42 AM
Details: Work great. Amazing results!
Location: Page, AZ
Would you recommend this to a friend?: Yes
"REDUCES PAIN - NO DRUGS - SIMPLE - EFFECTIVE"
Phillip Fleischmann on 8/6/2022 5:27:12 PM
Details: Great pain reduction without drugs. Simple design. Quality built. GET ONE!
Location: Nevada
Would you recommend this to a friend?: Highly recommended
"Best Icing Machine"
Susan S. on 1/25/2022 1:57:38 PM
Details: I’ve purchased your ice machine in the past for ACL surgery, and recently for my hip and I absolutely love it! Seriously, I don’t know how I would have been able to maintain appropriate icing without my machine.
Location: TX
Would you recommend this to a friend?: Yes
"Best Way To Chill"
Yvonne Cummings on 10/20/2020 4:29:06 PM
Details: I love this product. Cold therapy is a very effective method of treating inflammation and pain after surgery. I keep it going as much as possible. For a prior surgery I purchased a different machine recommended by my physician, it was too small, requiring frequent ice replenishment and difficult to use. Polar is far superior
Location: Brooklyn NY
Would you recommend this to a friend?: Yes
"Great"
Steve on 11/29/2018 9:11:15 AM
Details: Just returned with my wife from TN - A drive of 460 miles. My wife used the Active Ice System with the power take off adapter the entire distance. When we got home I asked her if she could have tolerated the bumpy roads w/o your system. She replied with a no.
Location: Johnstown, OH